Frequently Asked Questions
- What is Home Taffy?
- What is different about Home Taffy?
What is Home Taffy?
What is Home Taffy?
Home Taffy is a premium curated home décor service that makes interior decorating easy, fun and affordable. When you subscribe to our seasonal home décor kits, you will enjoy professionally styled home décor kits 4 times a year with up to 8 high quality and coordinating décor items each season. Whether you are a decorating enthusiast with no time to shop or a new homeowner building a décor collection, Home Taffy can help achieve that cohesive look and keep your home feeling fresh all year long. Sign up today.
What is different about Home Taffy?
We are a design forward company, founded by people who are obsessed about design, decorating and styling. We work tirelessly to find and curate on-trend, bespoke home décor that is both unexpected and cohesive to elevate your space year round. We love to mix and match styles and believe that beautiful design should be accessible to all.
About the Kit
What's in the kit?
Each season, our designers curate stylish and high quality home décor that complement one another to create a cohesive look but also work independently. We love statement items that set the tone for the kit and make a statement in your home. You will receive up to 8 home décor items in each kit that can include both seasonally inspired pieces and staple items that you can use year round. Examples of seasonally inspired items include seasonal floral and greenery, table runners, garlands, wreaths, door mats, throw pillows, tea towels, candles, etc. Examples of staple décor items include vases, trays, baskets, wall décor, frames, throw blankets, candleholders, etc. With each kit, we will also send you a style guide with ideas and inspiration on how to use the items to style your space.
Can I choose my items?
Starting in Fall 2022, subscribed customers will have the option to choose one or two items in their upcoming seasonal home décor kit prior to the billing date. This option is not available for the Spring and Summer 2022 kits.
What style is my seasonal kit?
We search near and far for the latest in home décor. Our timeless and versatile pieces will work to elevate any space. Whether your style is modern farmhouse, industrial, Boho or transitional, our mix of hand-selected, bespoke home décor pieces will complement your home, vacation home or office.
Ordering/Billing/Shipping
When will I be charged?
You have 3 buying options. You can choose to buy a single home décor kit or sign up for a subscription and save. If you choose an annual subscription, you will be billed immediately. If you choose to pay quarterly, you will billed on the following dates. All kits ship on the same date regardless of how you buy.
Season | Skip or Pause by | Billing Date | Ship Date |
---|---|---|---|
Spring | March 1st | March 2nd | End of March |
Summer | May 19th | May 20th | End of May |
Fall | August 15th | August 16th | Early September |
Winter | November 1st | November 2nd | End of November |
When will I receive my kit?
Below is the schedule for when you can skip or pause for the next season, when you will be billed and when your kit will ship.
Season | Skip or Pause by | Billing Date | Ship Date |
---|---|---|---|
Spring | March 1st | March 2nd | End of March |
Summer | May 19th | May 20th | End of May |
Fall | August 15th | August 16th | Early September |
Winter | November 1st | November 2nd | End of November |
Can I do returns?
We currently do not accept returns.
What if my kit arrives broken or damaged?
Please contact us at hello@hometaffy.com for a replacement.
Skip or Pause
Can I skip or pause a kit?
Yes. Go to my account to skip or pause by the following dates.
Season | Skip or Pause by | Billing Date | Ship Date |
---|---|---|---|
Spring | March 1st | March 2nd | End of March |
Summer | May 19th | May 20th | End of May |
Fall | August 15th | August 16th | Early September |
Winter | November 1st | November 2nd | End of November |
Can I cancel my subscription?
For a quarterly subscription, go to my account to skip or pause. If you wish to cancel, please contact us at hello@hometaffy.com
For an annual subscription, the amount you paid is nonrefundable as you received a discount for signing up for the whole year. We want to make things right so please contact us at hello@hometaffy.com so we can understand why you want to cancel.
Still have questions?
Contact us at hello@hometaffy.com